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Testimonials |
"Just a quick note to let you and your crew know that Durable Slate, once again, has come through 100%. We have always used Durable Slate since we first bought our house 6 years ago. I believe this is the third time we have had you folks come and do roof repairs for us.
Durable Slate has done a superior quality job on my copper lined box gutters!! We are very pleased. Those box gutters were so meticulously crafted that we were so impressed that I had to write a letter to let you know that it was an A+ job. Steve White and the assisting gentlemen were very considerate in answering all of my questions (and trust me, I had a million of them) and concerns that we had about the job. Steve and Ed were very clear on verbally telling us what exactly they were going to do and what the job entailed. I appreciate that so much.
Thank you so much and I think you're really wonderful. You truly do quality work, I couldn't be more satisfied with the job."
Nanette Hayakawa
Columbus, Ohio
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| "I would like to thank you personally for the wonderful job your company did in replacing my roof. My wife and I are the fifth generation to live in my family's home which was built by my great-great grandfather in 1890. I took great care and research in finding a roofing company that would do the same excellent workmanship that was originally done over 100 years ago - and I can proudly say that I was not disappointed in the least!" Drew Phillips
Medina, Ohio |
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 In the spring of 1999 The Durable Slate Co. [General Contracting Division] successfully completed for the Ohio Village Wood Shingle Roofs and Timber Construction project within the Ohio Village, a historical village operated by the Ohio Historical Society. Their employees were easy to work with, accommodating both a complex schedule and an extremely constricted building site. The work was completed in a professional manner within budget and estimated time.
Additionally, office and management personnel were pleasant to work with and their concern over the details of the project aided in determining numerous aesthetic considerations within the contract drawings that were corrected with a minimal adjustment to the work. Office personnel have been consistent with follow up on the project as well, staying in contact to ensure that the work completed was satisfactory. The Ohio Historical Society has had extensive experience working with The Durable Slate Co. and I would recommend the company to others seeking a professional contractor.
Neal Hitch, Project Manager
The Ohio Historical Society
Columbus, Ohio
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| This letter is to let you know how pleased we are with the quality of work, and your attention to our schedules at St. John Church and rectory on S. Ohio Avenue.
I have also heard good reports from St. Francis Church, Sacred Heart Church, and Blessed Sacrament Church, Newark, Ohio.
It is very important to us to maintain our buildings, and to be aware also of their historical value to the community.
Durable Slate has been successful in helping us with hard to match slate, and good flashing work at these locations. Robert A. Deibel
Diocese of Columbus
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Sacred Heart Church |
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| I am writing this letter to tell you how impressed I was with the performance of your company. When I originally contacted you after seeing your advertisement in Traditional Building, I could tell you were more than qualified to do the job. At first I was somewhat anxious to have an out of state company perform the repairs on my slate roof. However, your price was very competitive with local roofers, and in dealing with you throughout the estimating process, you were able to respond to all my questions and concerns. It quickly became obvious there was no need to worry.
With the size and quality of crew you brought to do the work, you were able to complete the job in a fraction of the time another roofer might have taken. These men were extremely knowledgeable about their craft, and took true pride in the work they were doing. They really went out of their way, and seemed to care as much about my property as I do.
Finally, I want to thank you for following up and making sure everything was done to my satisfaction. Despite your being several states away, you responded quickly to any of my concerns. The whole project went very smoothly, and the roof looks beautiful. David Nathans, President
Cornerstone Restorations
Wilmington, North Carolina
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| Durable Slate has just finished a new roof for my old house, and it is a perfect roof, beautiful in color and style, and it renders the value of my house so much greater than it would have been otherwise. When we called the company and they suggested a "purple" slate, I almost sent them away, but indeed the purple is wonderful, bring out color and detail I never realized were there. A new roof is a major undertaking, but the work went so well and quickly, and the crews of workers every day were so polite and even protected my precious azaleas. I don't regret a moment or a single dollar spent! Barbara Rigney
Columbus, Ohio
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 I would like to take this opportunity to express my thanks and satisfaction with the work The Durable Slate Company has completed on St. Raphael's roof.
Your crew did an outstanding job from start to finish, providing quality workmanship and leaving the grounds immaculate upon completion of their work.
The long hours of hard work put in by your men have not gone unnoticed; we have received many compliments from visitors and neighbors regarding the beautiful appearance of the roof.
It certainly has been a pleasure working with you.
May God bless you.
St. Raphael's Home for the Aged
Marble Cliff, Ohio |
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| Just a quick note to compliment your company on a "job well done" at my home recently. I am impressed by the results, and as one of my neighbors, who had actually observed some of the work being done, commented, your men were "true craftsmen".
I have already recommended your company to another nearby homeowner. James C. Crisp
Forest Hills, Ohio
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| I recently had roof repairs done by The Durable Slate Co. and I was pleased with the quality of the work, and the courtesy of the employees. I was also impressed with the excellent cleanup job done after all work was completed.
I can recommend The Durable Slate Co. for roof repairs, and I would use them again. John W. Klages
Bexley, Ohio
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| I just wanted to drop you a line about the quality of service I received from Durable Slate during the recent work you did on my home.
Actually, I had learned many positive things about Durable Slate before I contracted you to do the work on my roof and eaves. What has surprised me, however, is that I now have even more regard for your company than I did before you did the work!
All of your people were very conscientious in making sure that I was happy with the work. They were very honest about recommending only what really needed to be fixed, and they did a quality job on everything they touched. I was particularly impressed with your quality engineering inspection after the work was done. The inspector found one thing that wasn't quite right, and the crew came back the next day from Columbus and fixed it.
I think you guys have got it figured out. Don't change anything and I think you'll be successful for years to come! Thank you all! Jim Parrish
Dayton, Ohio
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| I have never written a letter like this before. I expect people who are doing something to do their best at it, and if I am paying them, I definitely expect good work. The satisfaction of a job well done and a sincere word of thanks usually seem to be adequate. However, I have raved to so many of our members and officers about the way your associates work (they certainly are more than employees), that I am compelled to put it in writing.
Your management is to be congratulated for having been able to find and put together such diligent and compatible crews. But more than that the associates are workers with a commitment to quality -- both watching the progress and conversations have confirmed this. I have been fascinated with our conversations, I made a point of talking to everyone on the job. To a man, everyone was courteous and personable. |
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What you've done seems to have been done exceptionally well, but more importantly perhaps is the spirit in which it was done, and for that we truly thank you, and every member of the crews that took part in this project.
First Presbyterian Church
Pataskala, Ohio |
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| I responded to Durable Slate based on a flyer you had left on my front porch a few months back. The person who worked up the quote, I forget his name, was great and understood that I needed the roof repaired quickly in order to prepare the house to sale. He responded quickly and Durable Slate was here on the exact day they said they would be here. They even phoned me a few days in advance to tell me everything was on schedule.
The day of the work, the gentlemen doing the work were very friendly and the place was completely clean when they left. I honestly didn't expect such a positive experience with the people doing the difficult work. They were very professional, easy to talk to and explained everything they did. They seemed concerned about my satisfaction with their work.
I was very impressed with every aspect of dealing Durable Slate. I would recommend your company to anyone needing a high quality roof installation/repair on their home.
It pleases me to get such good service. This letter is my way of saying thank you. Joe Mahlie
Oakwood, Ohio
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| We greatly appreciate the way your personnel conduct themselves here at the church. They are always courteous and they always leave a clean work site. Church services and activities go on as usual, and the members are hardly aware that work is going on, because there is no mess or clutter. Central Christian Church
Lexington, Kentucky
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| I want to write and thank you for the excellent service we received from your company. I have rarely been so pleased in dealing with a contractor. You were always prompt, efficient and courteous.
I want to especially commend the two workmen, Rick and Mark, that you sent out to do the job. I was impressed by their attitudes, their pleasant demeanor, their courteousness, and their professionalism. From my perspective they went beyond the normal call of duty (or in this case the minimal obligations of the contract) to serve the customer, namely our church.
Obviously we are very grateful. Again, thanks for the good work. Winton Community Free Methodist Church
Cincinnati, Ohio
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| It is not often that I have the opportunity to write a letter to a person or company to compliment them on the quality of their work and service.
In the two and one-half years it has taken to reconstruct my house, your company has been without question by far the best organization I have dealt with. Not only did you do what you said you were going to do, but you also did it when you said it was going to be done. It is very rare, but very nice, to have such an experience which is unfortunately diametrically opposed to what seems to be the standard practice in the building business these days.
Thank you for employing neat, courteous, skilled, knowledgeable, experienced and conscientious workers and thank you for following through on the entire job. You all have been a pleasure to deal with and my slate roof looks perfect.
Should the need arise, please feel free to give my name as a reference. Lawrence F. Smith
Royal Oak, Michigan
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| We just wanted to let you know that our roof looks great! Durable Slate did a wonderful job of restoring our original slate roof.
When we moved into our Queen Anne Victorian, we knew it needed a lot of work and we decided the most sensible place to start would be the roof. After doing some local research, we discovered that most companies prefer taking the slate off and replacing it with asphalt shingles. We have nothing against asphalt but felt that removing the slate roof would take away some of the character of the house. Tom saw your ad in Old House Journal as a company that restores slate and contacted you. Within days we had an appointment to get an estimate on the job. The estimate was a little more than what a new asphalt roof would have cost, but in the grand scheme of things it was much less expensive, for instance, slate needs relatively little repair and upkeep if done properly, and will last for at least another 100 years, where asphalt has a life of about 10-20 years.
Once the crew got up on the roof, they discovered more damage from "repairs" than they had originally planned for. The crew dug in and got the whole job done in record time, they arrived early in the morning and left after dark consistently, keeping the area clean of slate debris.
Our roof is beautiful and we've had many positive comments from people in the neighborhood on the job well done by Durable Slate. Thanks guys! Tom & Stacy Burkle
Richmond, Indiana
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