Client Testimonials

, Testimonials

Hear It From Our Clients

I have found The Durable Slate Company to be one of the most professional companies I have ever been involved with in my 40 years plus in construction and facilities management. The quality of workmanship of their finish(ed) product I have always found to be exceptional and above average. They keep you well informed of the work while being performed and of any issues needing further attention. Their office and field staff have been extremely kind and attentive to our needs and always very professional. They maintain an extremely clean work site and they place a high priority of safety.

For any slate roof projects I highly recommend The Durable Slate Company.

— Ronald J. Selders, Davis & Elkins College Elkins – West Virginia

Durable Slate performed the reparations on our roof at our new building on Floral Ave. and they EXCEEDED our expectations. They were faithful, timely, reliable, and gave us more than we asked for. They don’t make companies like this anymore.

— W. Brian Ferry Jr. , New City Presbyterian Church – Cincinnati, Ohio

I am an architect registered in the states of New York and Louisiana practicing out of New Orleans with a private practice. I have been practicing architecture and overseeing construction for the better part of 20 years now in locations ranging from New York City to the Rocky Mountains to Mexico to New Orleans and all of Louisiana.

As I specialize in new construction and renovation in the high end residential market, I have worked with excellent artisans and craftsmen in my day. I can say without hesitation that The Durable Slate Company ranks in the highest echelon of any trade I have ever had the pleasure of collaborating with. I cannot stress strongly enough how pleased you with the service during the project, and the product delivered upon completion.

— Patrick Melancon, AIA – New Orleans, Louisiana

I wanted to take a minute to thank Durable Slate and John, the foreman on our recent roofing job, for the work just completed. John was very helpful in explaining and updating me on the work. Despite on-and-off rain, John completed the job without delay which is very much appreciated. The roof not only looks great but it has improved the appearance as the tiles needed to appropriately cover the area were located by your company and installed by John and his crew. A nice upgrade!

— Todd Witt – Cincinnati, Ohio

My family and I have resided in our house for 29 years. During that time, I have engaged numerous local workmen to provide renovations and repairs, including frequent overhauls of the one hundred plus year old slate roof. Yet never before have we encountered as professional a crew and such fine workmanship as provided by The Durable Slate Company.

Without hesitation, Roger and I wholeheartedly recommend your company to anyone requiring slate and/or copper roofing. Thanks for a job extraordinarily well done.

— Evanthea Phipps – New Orleans, Louisiana

I wanted to express my deepest and warmest thanks to all I have been blessed in working with on the Cathedral. I have appreciated everyone’s work and professionalism during the project. I have to say all will be missed.

— Felix Garth Cathedral of St. Peter the Apostle – Jackson, Mississippi

Thank you for your work and professionalism while at our facility. The roof looks great. We hardly knew you were here each day as the site was always cleaned up so well when you left.

— Sue Chapel, Cascades Manor House – Jackson, Michigan

I most HIGHLY recommend The Durable Slate Company. They have been doing an amazing job on my circa 1830′s slate roof in the French Quarter. Each one of their workers KNOWS, LOVES, AND LIVES the history, restoration, and mechanics of slate roofing!!!

— Linda Sampson – New Orleans, Louisiana

I want to thank The Durable Slate Company for the fantastic job they did in replacing the roof on The Church of All Saints in Keokuk, Iowa. The workmanship was superior. Your work crew was very understanding to the tough schedule or working around a busy church. I know this was inconvenient for your crew and I deeply appreciate it. Whenever anyone asks, “Who did your roof?” I respond “The Durable Slate Company from Columbus, Ohio, and I can highly recommend them.

— Reverend Paul E. Connolly, Pastor Church of All Saints – Keokuk, Iowa

Our roof was badly damaged during Hurricane Katrina. Your company was recommended to us as one who had the skill to do the work, the reliability to complete it, and the integrity to stand behind their work. We contacted your office and in short order someone inspected our premises and gave us a quote and worked with the insurance company answering whatever questions the insurer had. Your estimate was approved and you began work. The work was conducted consistently, orderly, and with minimal inconvenience. I am happy to say your exceeded our expectations. Thank you for a job well done.

— Eldon E. Fallon, U.S. District Judge – New Orleans, Louisiana

A few months ago, your company completed installation of a new roof on the Derby Street Chapel, the historic preservation project of Cocoa Main Street.

The Derby Street Chapel Committee and Cocoa Main Street were more than satisfied with the new roof- they were ecstatic. When the new roof was completed, people from all over the community talked about the difference it made. The new roof brought new life to this project, and the restored chapel is bringing new life to the south end of Brevard Avenue, Cocoa’s main street.

We are pleased to have had The Durable Restoration Company for this job. The company’s integrity and professionalism was apparent in all dealings.

— Ida Wright, Chair Derby Street Chapel Restoration Committee – Cocoa, Florida

I wanted to let you know how pleased we were with the work that was done on our roof recently. The estimator found the source of the leak and showed us photos of the problem. He also arranged to have the work scheduled quickly so that further damage to the plaster was minimized.

Your workers, who did the repairs, were likewise excellent. They made sure that the area that was leaking was completed first and kept us fully informed of progress and subsequent visits needed during the process. All of this was done at a time when the weather was less than cooperative and we appreciated the efforts.

— William MacLean, Jr. – Upper Arlington, Ohio

It has been a long time, but we want to thank all of you so much for putting a beautiful, new slate roof on our house in 2006 after the hailstorm of 2005.

We had such a good experience with the team that came to work. They did a quality job and were very skilled and efficient. When they left, we could hardly tell that they were here except that we now have a gorgeous new roof. Our house, thanks to Durable Slate, is now surely a credit to the neighborhood and your workers are surely a credit to your company. Thank you again.

— The Blumes – Upper Arlington, Ohio

After Hurricane Katrina, I had a major roof problem. I was looking for a good roofer for my slate roof which wasn’t easy. A contractor friend of mine told me about Durable Slate and I met with John Chan. I got some references from places you’ve worked on in New Orleans and I talked to some of the homeowners. All of them told me that they were very pleased with the work and the workers.

So, we had Durable Slate do our slate roof in 2006. Again, you came out and took care of the roof after Hurricane Gustav, and we couldn’t be more pleased with your company, your work and your workers.

— Bernard Collin – Metairie, Louisiana

I am writing this letter of recommendation based on the quality of your work, the professionalism of your employees and the service I received on the job your firm completed at my property in New Orleans.

I am a licensed General Contractor in Florida and when I saw the quality job your firm completed on my neighbor’s roof in the French Quarter, I contacted you for a quote on the replacement of a portion of my roof. After discussing a number of options that would meet my needs in terms of quality balanced with cost effectiveness, we went into contract.

Once the job started, I was available to interact with your roofers as questions came up as they always do when renovating a 200 year old building. You and your employees were responsive, polite and hard working and the job turned out beautifully. I am certain that over time, if I experience any problems or need additional work you will take care of me as a valued customer. I know this to be true because Hurricane Ike was approaching this past summer, I called you and you sent out a roofer immediately to repair a leaking historic scuttle.

— Vicki Marino, President Kenmar General Contracting – Key West, Florida

Having lived in a solid brick home with a slate roof, house built in 1916, we have over the years dealt with your company quite a few times. Had a few slates replaced, a new ridge roll and flashings around chimneys and have the roof checked on a regular basis. This summer we are having you install new down spouts and gutter hangers.

We have never complained about price, I know it could be done cheaper, but as my husband always says, you get what you pay for.

Thank you for your good work over the years. We feel that your workers have always been honest, courteous, hardworking and do a great job of cleaning up after they are done.

— Edith Weeks – Columbus, Ohio

Just a quick note to let you and your crew know that Durable Slate, once again, has come through 100%. We have always used Durable Slate since we first bought our house 6 years ago. I believe this is the third time we have had you folks come and do roof repairs for us.

Durable Slate has done a superior quality job on my copper lined box gutters!! We are very pleased. Those box gutters were so meticulously crafted that we were so impressed that I had to write a letter to let you know that it was an A+ job. Steve White and the assisting gentlemen were very considerate in answering all of my questions (and trust me, I had a million of them) and concerns that we had about the job. Steve and Ed were very clear on verbally telling us what exactly they were going to do and what the job entailed. I appreciate that so much.

Thank you so much and I think you’re really wonderful. You truly do quality work, I couldn’t be more satisfied with the job.

— Nanette Hayakawa – Columbus, Ohio

I would like to thank you personally for the wonderful job your company did in replacing my roof. My wife and I are the fifth generation to live in my family’s home which was built by my great-great grandfather in 1890. I took great care and research in finding a roofing company that would do the same excellent workmanship that was originally done over 100 years ago – and I can proudly say that I was not disappointed in the least!

— Drew Phillips – Medina, Ohio

I am writing this letter to tell you how impressed I was with the performance of your company. When I originally contacted you after seeing your advertisement in Traditional Building, I could tell you were more than qualified to do the job. At first I was somewhat anxious to have an out of state company perform the repairs on my slate roof. However, your price was very competitive with local roofers, and in dealing with you throughout the estimating process, you were able to respond to all my questions and concerns. It quickly became obvious there was no need to worry.

With the size and quality of crew you brought to do the work, you were able to complete the job in a fraction of the time another roofer might have taken. These men were extremely knowledgeable about their craft, and took true pride in the work they were doing. They really went out of their way, and seemed to care as much about my property as I do.

Finally, I want to thank you for following up and making sure everything was done to my satisfaction. Despite your being several states away, you responded quickly to any of my concerns. The whole project went very smoothly, and the roof looks beautiful.

— David Nathans, President Cornerstone Restorations – Wilmington, North Carolina

Durable Slate has just finished a new roof for my old house, and it is a perfect roof, beautiful in color and style, and it renders the value of my house so much greater than it would have been otherwise. When we called the company and they suggested a “purple” slate, I almost sent them away, but indeed the purple is wonderful, bring out color and detail I never realized were there. A new roof is a major undertaking, but the work went so well and quickly, and the crews of workers every day were so polite and even protected my precious azaleas. I don’t regret a moment or a single dollar spent!

— Barbara Rigney – Columbus, Ohio

I would like to take this opportunity to express my thanks and satisfaction with the work The Durable Slate Company has completed on St. Raphael’s roof.

Your crew did an outstanding job from start to finish, providing quality workmanship and leaving the grounds immaculate upon completion of their work.
The long hours of hard work put in by your men have not gone unnoticed; we have received many compliments from visitors and neighbors regarding the beautiful appearance of the roof.

It certainly has been a pleasure working with you. May God bless you.

— St. Raphael’s Home for the Aged Marble – Cliff, Ohio

I just wanted to drop you a line about the quality of service I received from Durable Slate during the recent work you did on my home.Actually, I had learned many positive things about Durable Slate before I contracted you to do the work on my roof and eaves. What has surprised me, however, is that I now have even more regard for your company than I did before you did the work!All of your people were very conscientious in making sure that I was happy with the work. They were very honest about recommending only what really needed to be fixed, and they did a quality job on everything they touched. I was particularly impressed with your quality engineering inspection after the work was done. The inspector found one thing that wasn’t quite right, and the crew came back the next day from Columbus and fixed it.I think you guys have got it figured out. Don’t change anything and I think you’ll be successful for years to come! Thank you all!

— Jim Parrish – Dayton, Ohio

I have never written a letter like this before. I expect people who are doing something to do their best at it, and if I am paying them, I definitely expect good work. The satisfaction of a job well done and a sincere word of thanks usually seem to be adequate.

However, I have raved to so many of our members and officers about the way your associates work (they certainly are more than employees), that I am compelled to put it in writing. Your management is to be congratulated for having been able to find and put together such diligent and compatible crews. But more than that the associates are workers with a commitment to quality — both watching the progress and conversations have confirmed this. I have been fascinated with our conversations, I made a point of talking to everyone on the job. To a man, everyone was courteous and personable.

What you’ve done seems to have been done exceptionally well, but more importantly perhaps is the spirit in which it was done, and for that we truly thank you, and every member of the crews that took part in this project.

— First Presbyterian Church – Pataskala, Ohio

I responded to Durable Slate based on a flyer you had left on my front porch a few months back. The person who worked up the quote, I forget his name, was great and understood that I needed the roof repaired quickly in order to prepare the house to sale. He responded quickly and Durable Slate was here on the exact day they said they would be here. They even phoned me a few days in advance to tell me everything was on schedule.

The day of the work, the gentlemen doing the work were very friendly and the place was completely clean when they left. I honestly didn’t expect such a positive experience with the people doing the difficult work. They were very professional, easy to talk to and explained everything they did. They seemed concerned about my satisfaction with their work.

I was very impressed with every aspect of dealing Durable Slate. I would recommend your company to anyone needing a high quality roof installation/repair on their home.

It pleases me to get such good service. This letter is my way of saying thank you.

— Joe Mahlie – Oakwood, Ohio

We greatly appreciate the way your personnel conduct themselves here at the church. They are always courteous and they always leave a clean work site. Church services and activities go on as usual, and the members are hardly aware that work is going on, because there is no mess or clutter.

— Central Christian Church – Lexington, Kentucky

It is not often that I have the opportunity to write a letter to a person or company to compliment them on the quality of their work and service.

In the two and one-half years it has taken to reconstruct my house, your company has been without question by far the best organization I have dealt with. Not only did you do what you said you were going to do, but you also did it when you said it was going to be done. It is very rare, but very nice, to have such an experience which is unfortunately diametrically opposed to what seems to be the standard practice in the building business these days.

Thank you for employing neat, courteous, skilled, knowledgeable, experienced and conscientious workers and thank you for following through on the entire job. You all have been a pleasure to deal with and my slate roof looks perfect.

Should the need arise, please feel free to give my name as a reference.

— Lawrence F. Smith – Royal Oak, Michigan

I was happily surprised this past week to find Abi and John back at work on the roof on my father’s office building, fixing small problems I hadn’t noticed in the main body of roof work done in June and July. Abi showed me the pictures and log of fix-up requests generated by your quality control inspector. I’m not accustomed to encountering companies so focused on perfection of work that they go so far out of their way to find and fix any glitches long before a customer would notice them. The building and roof look great.

It was a pleasure dealing with your company. I’d be glad to serve as a reference. I’m sure we’ll be calling again for maintenance in future years. Thanks again.

— Rick Booth – Cambridge, Ohio

I could not ask for better and more careful work than you have done for me over a number of years. It is so impressive that you return to check on the finished work, and if any aspect of it has not been completed as it should have been, it is immediately rectified.In the past, I have recommended your company, and when the opportunity arises I shall do so again. As a matter of fact, I did so today.

— Ann Hansen – Upper Arlington, Ohio

Every aspect of contact with your company went exceptionally well. Everyone on the job was delightful, and all was cleaned up each day. The quality of workmanship exceeded all of our expectations. My husband and I will gladly recommend your company any time we can.

— Jane Byess – Knoxville, Tennessee