We believe homeowners have the ability to make the best decisions. All they need is the best information. Our estimators are the information gatherers who bring photos, explanations and recommendations to you. While some roofing estimators exploit the lack of knowledge of those outside of the trade, at Durable we invite your participation. We are not satisfied until sure that the problems and recommendations are fully understood. We work with you to prioritize your needs, we respect your budget and form a relationship with you for the long term.
“I wanted to write to commend the recent repairs made to our slate roof and to particularly compliment the foreman on our job: Ed Jeffries. He arrived with his assistant, Angel, and they worked straight through the day. Their work was careful, professional, neat and thorough. Ed’s manner and gracious behavior was refreshing and appreciated. He is a remarkable asset to your firm. The careful tile selections he made for our replacements were like watching an artist choose his media and then commence a masterpiece! Everything was done to exacting standard, including the replaced copper piping and additional caulking and repair of a flat roof membrane on a rear addition.
There are many houses in our immediate area built between 1935-45 and all with slate roofs that while beautiful, are also prone to damage from the large trees in the area. We have owned our home for 35 years and over that period had work conducted by the only local slate roof repair company that everyone seems to recommend and use. However, on a recent past occasion they actually caused, rather than fixed a problem, and we knew we would never use them again. We set off to research and find a different contractor. When Tim arrived for initial inspection, we knew immediately your company would be our choice for this job, and we were not wrong to make this choice.
As you know, we hope to list and sell our house in the coming year, and mentioned the uniquely quality work that was done to make these slate repairs to our agent. She is also a nearby resident with an even larger slate roof, and was immediately interested in having your reference. Like us, she was not previously aware of your company. Yesterday I requested a few copies of your printed literature be sent to me by mail. I will distribute them to interested parties and am certain that positive word-of-mouth will soon travel our neighborhood for such excellent niche services as you offer.
So all of this is a long way of saying that our job was performed perfectly, the workmen were exceptional in all ways, and the result is a fully restored and beautiful roof we admire each time we leave the house and glance back at it. Thank you!”
–Pamela Getson & Lawrence Rudner
“My family and I have resided in our house for 29 years. During that time, I have engaged numerous local workmen to provide renovations and repairs, including frequent overhauls of the 100+ year old slate roof. Yet never before have we encountered as professional a crew and such fine workmanship as provided by Durable Slate. Without hesitation, Roger and I whole-heartedly recommend your company to anyone requiring slate and/or copper roofing.”